Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | a fantastic service! You have a fantastic service! The website is very functional with many options to create a great framed picture. The ordering and shipping process was also very efficient. My wife absolutely loved our 25th Anniversary celebration photo that you put together in such a professional fashion. I would definitely use your service again. Thank you!
Bill Keenan, Edmonton | BEAUTIFUL! Hi! We received our canvas today...BEAUTIFUL! Thank you for doing such a great job!
Patti, | Thx Just want to say thank you for processing my order after your cut off time on Friday and for opportunity to pick it up on Saturday. Your are the best!
Tesna, |