I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale | I love your I love your frames and your service. Frames were perfect and arrived on time!
Ellie W., | Very pleased Very pleased with my frame order. Worked well for my needlework which is mounted on foamboard. Very well packaged. Website provides good clear information. Will order again in the future. Thanks!
Wendy C., QUALICUM BEACH | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, |