I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Great service and fast delivery Great service and fast delivery - made it before the holiday. The canvas printed picture had great clarity. Very happy with the results.
Sheila Klein, seattle | Great customer service My experience with your company has been amazing. Great customer service, quick responses to emails, a fantastic experience. You went above and beyond for me - I'm not used to such incredible service! I am going to recommend your company to anyone who is looking to do printing. (I just wish you guys printed comic books for all the indie artists that we know here). I hope everyone involved in helping me with my art gets a big thank you from me. Have a wonderful day!
Andrew Uys, Toronto | My frame looks fantastic Exactly what I wanted and ordered. My frame looks fantastic and makes my picture really stand out and look classy. Quick delivery well packaged. Definitely purchasing future items here:
Carolyn, Cranbrook |